Vision
Strategy
Governance & Reports
ESG Ratings

How we make a positive impact

Our products touch the lives of 43 million customers. We have over 55,000 employees, across 13 countries.

The lens of sustainability helps us make choices that have a positive impact on a wide range of societal challenges - from health and ageing to mobility and climate change.

Sustainability walking person hiking
Hans De Cuyper, CEO Ageas

At Ageas we firmly believe that fostering growth and supporting the transition toward a more inclusive and sustainable world for all stakeholders go hand in hand. That is why we are committed to embedding sustainability within our business strategy.

– Hans De Cuyper, CEO Ageas

We value transparency

We value transparency, high standards of governance and adhere to a range of reporting standards and frameworks.

ESG Ratings

To continuously maintain trust in our company, Ageas regularly shares transparent and balanced information about its ESG practices and performance. The Group also takes part in a broad range of external assessments and initiatives.

Elevate27 – sustainability at the core

As a Supporter of your life, we create social and economic value for customers, employees, partners, investors, and society at large. Our commitment to adopt a sustainable approach and to take long- term perspectives sits right at the heart of our operation and will continue to guide us, as we execute Elevate27.

Through Elevate27, Ageas will continue to focus on sustainable products and investments to ensure continuity, long- term impact, and credibility with our stakeholders. We will provide solutions for a well-balanced set of environmental and societal challenges:

As an insurer

We will create sustainable product solutions that address societal challenges and support our customers on their own transition to a sustainable future.

As an investor

We will continue to invest in the net zero transition, sustainable cities, local infrastructure and projects with a positive societal impact.

As an employer

We will invest in our people; building a sustainable organisation. We aim to embed sustainability in every process and decision we make at all levels of the organisation.

Our targets

Non-financial targets (Consolidated entities)

Competitive NPS

TOP Quartile

Employee NPS

TOP Quartile

Women in senior and middle management

40%

ESG Ratings

TOP Quartile with 3 out of 5 rating agencies

we actively engage with

Products that stimulate the transition to

a more sustainable and inclusive world

35+ % of GWP

Governance & Reports

SEMAFORO_0.jpg

Ageas recognises that effective governance is fundamental to sustainable business practices. Accordingly, it has established a comprehensive sustainability governance framework to evaluate and address risks and opportunities, supported by relevant policies and guidelines.  

Sustainability Framework 

Board of Directors 

Sustainability, including the related strategy for investments, products, and services, is a key responsibility of the Board of Directors. To this end, the Board is supported by four sub-committees: 

  1. Nomination and Corporate Governance Committee: provides recommendations regarding environmental, social, and governance matters, as well as for the sustainability key performance indicators (KPIs).  

  2. Remuneration Committee: provides recommendations on the remuneration policies, such as adding sustainability to performance indicators for (senior) management. The disclosure of the sustainability KPI and the related variable remuneration for senior management can be found here

  3. The Risk and Capital Committee is responsible for overseeing and monitors risks, including those related to environmental, social and governance factors. 

  4. The Audit Committee: reviews and approves the Annual Financial Statements including the CSRD compliant non-financial information disclosures. 

In addition, dedicated committees are established to oversee the management of the investment portfolio. 

Executive & Management Committees 

Ageas’s sustainability strategy forms   an integral component of the Group’s overall strategy. The Executive Committee is responsible for its implementation, working under the guidance of the Chief Development and Sustainability Office (CDSO. The Business Committee ensures that the sustainability action plans are effectively executed throughout the Group. 

Sustainability department and committees 

For the implementation of the Group’s overall strategy and to achieve the sustainability objectives,) the CDSO oversees all transversal initiatives in the domains of technology, business development and sustainability throughout the Group. As of April 2024, these domains have been consolidated under the oversight of MD Business Development within the Executive Committee. Additionally, Ageas has established dedicated steering committees to integrate sustainability into its operations. Several executive members assume key leadership positions within these committees, ensuring strong senior-level representation throughout the organisation.  

The ESG Steerco at Group level is chaired by the MD Business Development (Exco Member) and co-chaired by the CDSO. This Steerco reviews sustainability KPIs, new initiatives, and the multi-year budget outcome, preparing them for decisions by the Business Committee and Exco.  

In addition, in response to the new CSRD legislation, Ageas established the CSRD Steering Committee in 2023. Chaired by the Group CFO and CDSO, this committee is responsible for overseeing non-financial reporting.  

In daily operations, the group sustainability department is responsible for developing and implementing the sustainability strategy, working alongside local teams and experts in various corporate functions. This embedded approach facilitates the integration of relevant sustainability principles into the daily operating processes. The ESG Steercos brings all these functions together in periodic meetings to discuss progress on the various topics. 

Policies and guidelines 

Environmental, Social and Governance (ESG) factors are receiving increased attention from companies and investors. Information on our approach to various ESG aspects is provided in the policies and guidelines listed below. 

Policies

AG Real Estate Sustainable Development Policy
AML-CTF
Anti-Bribery and Corruption
Code of Conduct
Code of Conduct for Suppliers
Complaints Handling
Conflict of Interest
Corporate Citizenship
Corporate Tax
Diversity Equity and Inclusion
Environment - supporting activities
Great Place To Grow
Human rights
Information Security
Integrity
Lobbying & Memberships
Outsourcing
Personal Data Management
Procurement
Product Approval
Responsible communications
Responsible Investment Framework
Speak Up
Sustainability Steerco charter
Treating Customers Fairly
Underwriting
Underwriting Standards

Reports 

To uphold trust in our organisation, we consistently disclose information regarding our ESG practices and performance in a transparent manner. 

ESG Ratings

We value transparency

As a “Supporter of your life”, we seek to create social and economic value for customers, employees, partners, investors, and society at large. Our commitment to adopt a sustainable approach and to take long-term perspectives sits right at the heart of our operation and guides us, as we execute Elevate27 and beyond. 

As a true stakeholder driven company, we hold ourselves accountable for delivering on our promises. 

parents measuring the height of child

Ratings

We participate in a broad range of external assessments to evaluate our sustainability practices, with the objective of achieving top-quartile ESG Ratings from three of the five rating agencies with which we maintain active engagement. 

ESG ratings and benchmarks (*)

Current score

Previous score

ISS (QualityScore)

G 2

S 1

E 2

(18.07.2025)

G 3

S 2

E 4

(31.12.2024)

The lower the score the better; max.1 in each pillar

MSCI ESG

AA

(22.05.2024)

AA

(12.05.2023)

From CCC to AAA; max. AAA

S&P CSA

55/100

(09.09.2024)

48/100

(22.09.2023)

The higher the score the better; max.100

Morningstar Sustainalytics

13.0

(18.07.2025)

15.1

(16.02.2024)

The lower the score the better; max.0

CDP – Climate Change

B

(06.02.2025)

B

(06.02.2024)

From D- to A; max. A

(*) Ageas SA/NV explicitly confirms that it has no sponsorship affiliation with any ESG rating agency. Any ESG ratings attributed to the company or its subsidiaries by third-party entities are solely based on their independent assessments and should not be construed as a sponsorship of ageas SA/NV or its subsidiaries products, services, or practices.